Returns & Exchanges
At Arsenikbutik, we want you to love your fashion finds, but if you're not completely satisfied, we offer a 14-day return window for all unworn items with original tags. Our streamlined process ensures your exchange or refund is handled with the same care we put into our collections.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing